I work for the hotel and priceline is literally...
A Priceline customer review by GetHuman user ~Pissed Worker from November 22nd, 2017
Background on ~Pissed Worker's case
GetHuman: ~Pissed Worker - can you tell our other Priceline customers when your case took place?
~Pissed Worker: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Worker a list of common Priceline problems)
~Pissed Worker: "Cancel or Change Booking" was why I was trying to call.
~Pissed Worker's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Worker: I work for the hotel and priceline is literally the WORST to deal with so beyond annoyed right now
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Pissed Worker: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Worker: I'd give them a three out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Pissed Worker: For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Pissed Worker: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Worker taken from his Priceline customer service problem that occurred on November 14th, 2017.