Priceline: Cynthia did an excellent job and answered my qu...
A Priceline customer review by GetHuman user ~south carolina Ted from November 27th, 2017
Background on ~south carolina Ted's case
GetHuman: ~south carolina Ted - can you tell our other Priceline customers when your case took place?
~south carolina Ted: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~south carolina Ted a list of common Priceline problems)
~south carolina Ted: "Dispute a Charge" was why I was trying to call.
~south carolina Ted's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~south carolina Ted: Cynthia did an excellent job and answered my questions.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~south carolina Ted: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~south carolina Ted: I'd give them a two out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~south carolina Ted: For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
~south carolina Ted: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~south carolina Ted taken from his Priceline customer service problem that occurred on November 24th, 2017.