Primerica: no help
A Primerica customer review by GetHuman user GetHuman-12886 from November 23rd, 2017
Background on GetHuman-12886's case
GetHuman: GetHuman-12886 - can you tell our other Primerica customers when your case took place?
GetHuman-12886: Sure. It was late at night, on November 21st.
GetHuman: Did you reach out to Primerica, and if so, how?
GetHuman: And which of these common Primerica customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-12886 a list of common Primerica problems)
GetHuman-12886: "None of those really matches why I wanted to call Primerica that day." was why I was trying to call.
GetHuman-12886's review of Primerica customer service
GetHuman: So how would you sum up your experience for GetHuman's Primerica customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-12886: no help
GetHuman: Let's quantify your experience contacting Primerica. On a scale of 1 to 5, how easy is it go get help on a Primerica problem?
GetHuman-12886: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-12886: I'd give them a three out of five on communication.
GetHuman: And what about Primerica's ability to quickly and effectively address your problem?
GetHuman-12886: For that I would say two out of five.
GetHuman: And finally- any advice for other Primerica customers?
GetHuman-12886: Call them early in the day or late. Don't forget any personal or account information you might need for Primerica to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-12886 taken from his Primerica customer service problem that occurred on November 21st, 2017.
Primerica
1.00 of 5 stars | 5 reviews
GetHuman-12886's Primerica Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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