Prometric Customer Reviews

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Prometric Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
34.8
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


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Recent Prometric Reviews 1 - 15 of 154

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 by RPL - from 6 days ago

Completely unable to help me. Suggested I call the same 800 number through which I had failed to get through Read full review ›
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 by Kildane - from 19 days ago

I'm trying to reschedule since Friday and although choosing the rescheduling option, the message that there are no tests to reschedule and o Read full review ›
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 by frustratedtesttaker - from 1 mo ago

WAITED 1 HOUR 27 MINUTES AND THE PHONE GOT DISCONNECTED!!!!!!!!!!!!!!! Read full review ›
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 by Anonymous - from 1 mo ago

Overall, I waited for nothing. Still didn't resolve my issue and I am waiting another few days to get my answer. Read full review ›
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 by Evwdvm - from 1 mo ago

Horrible customer service and representative availability. It is beyond me that this is my only testing option. If only their FAQ was better Read full review ›
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 by Anonymous - from 2 mos ago

This sucks they don't answer they are retarded . Read full review ›
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 by kim - from 2 mos ago

courteous and helpful Read full review ›
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 by Lost test - from 3 mos ago

I took on a test on 11/29/2014 and was told that the printer was down and I could not get a confirmation that I completed the test.After wai Read full review ›
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 by vkkurgsi - from 4 mos ago

Very helpful staff and short wait. Very looooong disclaimers and required notices read before they even let you use the voice menu, however Read full review ›
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 by Anonymous - from 5 mos ago

Communication was horrendous. Asked me for my credit card to return the money. On the website it doesn't let you cancel your exam if it's Read full review ›
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 by Anonymous - from 6 mos ago

prometric are ********...transferred me back and forth just to find a way to help me reset my password. Read full review ›
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 by robert - from 7 mos ago

After hrs online and on phone with customer service, was ultimately ripped off my $ 150 in fees and never got to take a test. Read full review ›
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 by Anonymous - from 7 mos ago

Never got anyone!!!!!!!!! Read full review ›
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 by Anonymous - from 8 mos ago

This number worked like a charm. I got through to someone right away and registered for my test with no problems Read full review ›
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 by Anonymous - from 8 mos ago

Horrible business! Broke their own rules as well as state regulations just to get both my money as well as payment from my employer for the Read full review ›
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