Prometric Customer Reviews

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Prometric Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
35.0
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


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Recent Prometric Reviews 1 - 15 of 154

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 by Anonymous - from 9 days ago

its very hard to talk to someone, the auto teller give no information at all, very fustrated Read full review ›
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 by Anonymous - from 20 days ago

Their website is down...they couldn't help at all....but, offered to give me a ticket number??? Rep was polite, wait wasn't too bad. Read full review ›
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 by khra - from 1 mo ago

I have been on hold for 2 hours with no help. I am very disappointed Read full review ›
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 by 2ndtimeisacharm - from 2 mos ago

The female I spoke to hung up on me after I explained what I needed....maybe I selected the wrong option, I don't know. The male I spoke wit Read full review ›
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 by NunyaFuckinBiness - from 2 mos ago

Does my heart good to see these complaints. I use to work for Hellmetric about 4yrs ago, and conditions were just as bad so I know first han Read full review ›
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 by Anonymous - from 2 mos ago

Connection was bad, but help was good Read full review ›
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 by RPL - from 3 mos ago

Completely unable to help me. Suggested I call the same 800 number through which I had failed to get through Read full review ›
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 by Kildane - from 3 mos ago

I'm trying to reschedule since Friday and although choosing the rescheduling option, the message that there are no tests to reschedule and o Read full review ›
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 by frustratedtesttaker - from 4 mos ago

WAITED 1 HOUR 27 MINUTES AND THE PHONE GOT DISCONNECTED!!!!!!!!!!!!!!! Read full review ›
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 by Anonymous - from 5 mos ago

Overall, I waited for nothing. Still didn't resolve my issue and I am waiting another few days to get my answer. Read full review ›
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 by Evwdvm - from 5 mos ago

Horrible customer service and representative availability. It is beyond me that this is my only testing option. If only their FAQ was better Read full review ›
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 by Anonymous - from 5 mos ago

This sucks they don't answer they are retarded . Read full review ›
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 by kim - from 5 mos ago

courteous and helpful Read full review ›
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 by Lost test - from 6 mos ago

I took on a test on 11/29/2014 and was told that the printer was down and I could not get a confirmation that I completed the test.After wai Read full review ›
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 by vkkurgsi - from 7 mos ago

Very helpful staff and short wait. Very looooong disclaimers and required notices read before they even let you use the voice menu, however Read full review ›
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