Prometric Customer Reviews

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Prometric Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
38.3
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


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Recent Prometric Reviews 1 - 15 of 36

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 by Alton - from 4 days ago

Great service when calling the 1-800-775-3926 number the person was able to solve my problem quickly. Read full review ›
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 by Altonj - from 4 days ago

I have spent over 8 hours trying to get restration problems solved, I keep getting sent to another phone call, or to a person that does not Read full review ›
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 by ivon - from 25 days ago

great Read full review ›
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 by Tony - from 1 mo ago

my test crashed and I just wanted confirmation they received my score and my results, was sent in a loop and no one could help me. Guess I Read full review ›
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 by Anonymous - from 1 mo ago

Friendly service Read full review ›
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 by judith - from 1 mo ago

I need to know my result after biometric taking last monday Read full review ›
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 by Rose - from 2 mos ago

The young lady that answered the call was very patient and seemed interested in helping. I appreciated that. Read full review ›
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 by Prometric sucks - from 5 mos ago

These guys Suck. They do not answer the calls and if they do they say that they want to put a hold a talk to their supervisor and keep you o Read full review ›
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 by Anonymous - from 7 mos ago

Asked where i could find CCNA exam option on website, i was told to email helpdesk. Read full review ›
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 by dawg - from 8 mos ago

WAITED AND WAITED AND WAITED.... NO ANSWER Read full review ›
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 by mac - from 8 mos ago

suggestion: read your confirmation emails from start to finish! Read full review ›
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 by Anonymous - from 8 mos ago

Got right through at 540 pm. Operator was able to pull up my info and Escalated to a floor manager with out a hassle. Read full review ›
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 by Jacque - from 8 mos ago

Yolonda was abrupt and interrupted me while giving information. Once I gave her all of the requested info, she just got quiet. After a few Read full review ›
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 by Jacque - from 8 mos ago

After verifying all my ID information (do not like having to use my social#) Sabrena put me on hold to talk with a supervisor for course of Read full review ›
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 by tester - from 9 mos ago

I have taken about three other Prometric tests, which went OK, but for those, I did not have a problem with the test center. I do suggest th Read full review ›
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