Prometric Customer Reviews

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Prometric Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
34.0
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


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Recent Prometric Reviews 1 - 15 of 154

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 by Lost test - from 12 days ago

I took on a test on 11/29/2014 and was told that the printer was down and I could not get a confirmation that I completed the test.After wai Read full review ›
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 by vkkurgsi - from 1 mo ago

Very helpful staff and short wait. Very looooong disclaimers and required notices read before they even let you use the voice menu, however Read full review ›
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 by Anonymous - from 2 mos ago

Communication was horrendous. Asked me for my credit card to return the money. On the website it doesn't let you cancel your exam if it's Read full review ›
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 by Anonymous - from 3 mos ago

prometric are ********...transferred me back and forth just to find a way to help me reset my password. Read full review ›
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 by robert - from 4 mos ago

After hrs online and on phone with customer service, was ultimately ripped off my $ 150 in fees and never got to take a test. Read full review ›
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 by Anonymous - from 4 mos ago

Never got anyone!!!!!!!!! Read full review ›
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 by Anonymous - from 5 mos ago

This number worked like a charm. I got through to someone right away and registered for my test with no problems Read full review ›
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 by Anonymous - from 5 mos ago

Horrible business! Broke their own rules as well as state regulations just to get both my money as well as payment from my employer for the Read full review ›
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 by Anonymous - from 5 mos ago

The lady assisting me was amazing. She got my testing location moved & got me a sooner testing date at no additional cost! I was off the pho Read full review ›
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 by Thomas - from 5 mos ago

What a horrible company (Prometric) to try and get information from! Read full review ›
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 by grewoldbywaiting - from 5 mos ago

I waited for 60 minutes then hung up. Read full review ›
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 by Anonymous - from 5 mos ago

I hope you guys go out of business & give everybody their money back . Read full review ›
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 by F... Prometric - from 6 mos ago

prometric server and test station down and we have to wait for prometric over 2 months to reinstall and configure the test station. their te Read full review ›
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 by Anonymous - from 6 mos ago

Prometric is **** organization. This places customer service is absolutley horrible. Read full review ›
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 by Ridiculous - from 6 mos ago

It took an hour and a half to finally speak to someone only to have them then put me on hold and hang up on me. Now I am having to start the Read full review ›
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