Publisher's Clearing House: OMG !!!!! READ the WHOLE THING!!!!!!!! THIS JUS...
A Publisher's Clearing House customer review by GetHuman user ~TRACY from November 21st, 2017
Background on ~TRACY's case
GetHuman: ~TRACY - can you tell our other Publisher's Clearing House customers when your case took place?
~TRACY: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~TRACY a list of common Publisher's Clearing House problems)
~TRACY: "Account Access" was why I was trying to call.
~TRACY's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TRACY: OMG !!!!! READ the WHOLE THING!!!!!!!! THIS JUST HAPPENED TO ME BY FACEBOOK MESSENGER**PUBLISHERS CLEARING HOUSE Pch**Danielle Lam PCh Hello**Danielle Lam PCh How are you doing?**very well great to see you*its extremely exciting you send a friend request**Danielle Lam PCh Ok**Danielle Lam PCh Are you a huge PCH fan?**huge FAN !!!!!!!!!**Danielle Lam PCh Ok how long have you been doing PCH?**I watch all the fantastic things you do and peoples lives change and oh man just ... yeah you guys are the best*on line I would say a year*by mail, my whole life. LOL**Danielle Lam PCh Ok do you enjoy it?**some of it is confusing, I don't know if I registered correctly or not. makes me wonder and want to do it by mail that way I know it does thru*so I think it works but not sure?**Danielle Lam PCh Have you ever won anything from the PCH before?**no**Danielle Lam PCh Never?**no*neither has anyone in my family come to think of it**Danielle Lam PCh Are you feeling lucky today**YES I felt very excited w
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~TRACY: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TRACY: I'd give them a two out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~TRACY: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~TRACY: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TRACY taken from his Publisher's Clearing House customer service problem that occurred on November 13th, 2017.