Publisher's Clearing House: The customer service rep was courteous and prof...

A Publisher's Clearing House customer review by GetHuman user ~Bill from November 14th, 2017

Background on ~Bill's case

GetHuman: ~Bill - can you tell our other Publisher's Clearing House customers when your case took place?
~Bill: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
~Bill: I used the 800-459-4724 number I found for on the GetHuman Publisher's Clearing House customer phone number page I was on: Publisher's Clearing House Customer Service Phone Number
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill a list of common Publisher's Clearing House problems)
~Bill: "Cancel Account" was why I was trying to call.

~Bill's review of Publisher's Clearing House customer service

GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill: The customer service rep was courteous and professional. I had an order that I had called in before to cancel but for some reason it didn't get cancelled. The service rep assured me that it is now removed.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Bill: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Bill: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Bill: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill taken from his Publisher's Clearing House customer service problem that occurred on November 8th, 2017.

Publisher's Clearing House

4.23 of 5 stars | 133 reviews

~Bill's Publisher's Clearing House Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Publisher's Clearing House, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Publisher's Clearing House in any way.

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