Publisher's Clearing House: I was not given the chance to ask where I could...

A Publisher's Clearing House customer review by GetHuman user ~Arlene Kitchen from November 14th, 2017

Background on ~Arlene Kitchen's case

GetHuman: ~Arlene Kitchen - can you tell our other Publisher's Clearing House customers when your case took place?
~Arlene Kitchen: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
~Arlene Kitchen: I used the 800-459-4724 number I found for on the GetHuman Publisher's Clearing House customer phone number page I was on: Publisher's Clearing House Customer Service Phone Number
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Arlene Kitchen a list of common Publisher's Clearing House problems)
~Arlene Kitchen: "Account Access" was why I was trying to call.

~Arlene Kitchen's review of Publisher's Clearing House customer service

GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Arlene Kitchen: I was not given the chance to ask where I could get an affidavit of eligibility to sign,
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Arlene Kitchen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Arlene Kitchen: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Arlene Kitchen: For that I would say three out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Arlene Kitchen: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Arlene Kitchen taken from his Publisher's Clearing House customer service problem that occurred on November 12th, 2017.

Publisher's Clearing House

4.23 of 5 stars | 133 reviews

~Arlene Kitchen's Publisher's Clearing House Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Publisher's Clearing House, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Publisher's Clearing House in any way.

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