Quality Inn: She confirmed charges were removed and apologiz...
A Quality Inn customer review by GetHuman user GetHuman-259576 from November 26th, 2017
Background on GetHuman-259576's case
GetHuman: GetHuman-259576 - can you tell our other Quality Inn customers when your case took place?
GetHuman-259576: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to Quality Inn, and if so, how?
GetHuman: And which of these common Quality Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259576 a list of common Quality Inn problems)
GetHuman-259576: "Change booking" was why I was trying to call.
GetHuman-259576's review of Quality Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Quality Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259576: She confirmed charges were removed and apologized for the bad stay
GetHuman: Let's quantify your experience contacting Quality Inn. On a scale of 1 to 5, how easy is it go get help on a Quality Inn problem?
GetHuman-259576: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259576: I'd give them a one out of five on communication.
GetHuman: And what about Quality Inn's ability to quickly and effectively address your problem?
GetHuman-259576: For that I would say four out of five.
GetHuman: And finally- any advice for other Quality Inn customers?
GetHuman-259576: Call them early in the day or late. Don't forget any personal or account information you might need for Quality Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259576 taken from his Quality Inn customer service problem that occurred on November 24th, 2017.