QuickBooks: this is the number. others may lead you astray.

A QuickBooks customer review by GetHuman user ~49er QB from November 27th, 2017

Background on ~49er QB's case

GetHuman: ~49er QB - can you tell our other QuickBooks customers when your case took place?
~49er QB: Sure. It was middle of the night, on November 26th.
GetHuman: Did you reach out to QuickBooks, and if so, how?
~49er QB: I used a help page I found on the GetHuman QuickBooks customer service contact info page: Contact QuickBooks Customer Service
GetHuman: And which of these common QuickBooks customer issues best describes the reason you wanted to talk to them?
(Shows ~49er QB a list of common QuickBooks problems)
~49er QB: "Track order" was why I was trying to contact.

~49er QB's review of QuickBooks customer service

GetHuman: So how would you sum up your experience for GetHuman's QuickBooks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~49er QB: this is the number. others may lead you astray.
GetHuman: Let's quantify your experience contacting QuickBooks. On a scale of 1 to 5, how easy is it go get help on a QuickBooks problem?
~49er QB: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~49er QB: I'd give them a four out of five on communication.
GetHuman: And what about QuickBooks's ability to quickly and effectively address your problem?
~49er QB: For that I would say three out of five.
GetHuman: And finally- any advice for other QuickBooks customers?
~49er QB: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for QuickBooks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~49er QB taken from his QuickBooks customer service problem that occurred on November 26th, 2017.

QuickBooks

3.43 of 5 stars | 155 reviews

~49er QB's QuickBooks Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like QuickBooks, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with QuickBooks in any way.

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