Qwest Customer Reviews
Qwest Ratings Summary
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Make sure you rate Qwest too - we need to keep each other informed!Recent Qwest Reviews 1 - 15 of 29
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by Anonymous - from 2 mos ago
“Surprisingly good. The guy wasn't able to actually help with my problem, but he spoke English clearly, answered quickly, and didn't waste m” Read full review ›
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by rmorheim - from 8 mos ago
“This cable outage in the 206-622-8353 area is greater than 13 hours. That is a long time for clients not being able to contact us directly.” Read full review ›
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by cl - from 9 mos ago
“Internet service has been up and down for a month. 3 service calls, and still isnt working. ” Read full review ›
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by Carol - from 10 mos ago
“Never did get a Human! Kept getting a message that I would have to pay $85 if the problem was inside the house. No help at all.” Read full review ›
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by cdodge - from 11 mos ago
“It took 5 minutes to get through the menu. After that it was only a minute or less.” Read full review ›
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by Ron - from 11 mos ago
“We just moved in from CA. My wife set up the account several days before the move; was told that the phone would be connected on the 9th. Th” Read full review ›
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by dennis - from 1 yr ago
“The 3rd time I requested auto pay for my daughter's internet connection appears to finally be in the system correctly...two $25 reconnection” Read full review ›
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by James - from 1 yr ago
“I tried making an online payment, but receive no confirmation. I found this strange so I called customer service. They said just wait and ” Read full review ›
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by GEB377 - from 1 yr ago
“Connected right away - call center in USA - very helpful.” Read full review ›
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by talbot - from 1 yr ago
“I was looking for the carrier. They did not handle the lines but found the company that did and gave me information on how to contact them.” Read full review ›
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by Anonymous - from 1 yr ago
“Really long wait time. Press 0 at every choice to get through to a person.” Read full review ›
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by Anonymous - from 1 yr ago
“This line was answered "technical service". I stayed on the line and there was an option for Customer Service..I selected this, but was stil” Read full review ›
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by Ann - from 1 yr ago
“I moved recently and have had less than a steller experience with Qwest in terms of what they charged me. Melinda was courteous and explaine” Read full review ›Long wait? Great service?
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