REloadit: Those instructions to reach a human without act...
A REloadit customer review by GetHuman user ~Summer Sunshine from November 25th, 2017
Background on ~Summer Sunshine 's case
GetHuman: ~Summer Sunshine - can you tell our other REloadit customers when your case took place?
~Summer Sunshine : Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to REloadit, and if so, how?
GetHuman: And which of these common REloadit customer issues best describes the reason you wanted to talk to them?
(Shows ~Summer Sunshine a list of common REloadit problems)
~Summer Sunshine : "Question" was why I was trying to call.
~Summer Sunshine 's review of REloadit customer service
GetHuman: So how would you sum up your experience for GetHuman's REloadit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Summer Sunshine : Those instructions to reach a human without actually having a card * were Dead On...thanks so much.
GetHuman: Let's quantify your experience contacting REloadit. On a scale of 1 to 5, how easy is it go get help on a REloadit problem?
~Summer Sunshine : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Summer Sunshine : I'd give them a one out of five on communication.
GetHuman: And what about REloadit's ability to quickly and effectively address your problem?
~Summer Sunshine : For that I would say one out of five.
GetHuman: And finally- any advice for other REloadit customers?
~Summer Sunshine : Call them early in the day or late. Don't forget any personal or account information you might need for REloadit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Summer Sunshine taken from his REloadit customer service problem that occurred on November 23rd, 2017.