ReachOut Wireless: Waited *hrs are more for bad service
A ReachOut Wireless customer review by GetHuman user ~Linda Watts from November 21st, 2017
Background on ~Linda Watts's case
GetHuman: ~Linda Watts - can you tell our other ReachOut Wireless customers when your case took place?
~Linda Watts: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Watts a list of common ReachOut Wireless problems)
~Linda Watts: "Change plan" was why I was trying to call.
~Linda Watts's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Watts: Waited *hrs are more for bad service
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Linda Watts: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Watts: I'd give them a four out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Linda Watts: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Linda Watts: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Watts taken from his ReachOut Wireless customer service problem that occurred on November 14th, 2017.