ReachOut Wireless: No one said anything, Where is Franky Johnson?
A ReachOut Wireless customer review by GetHuman user ~Modern Man from November 24th, 2017
Background on ~Modern Man's case
GetHuman: ~Modern Man - can you tell our other ReachOut Wireless customers when your case took place?
~Modern Man: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Modern Man a list of common ReachOut Wireless problems)
~Modern Man: "Update account information" was why I was trying to call.
~Modern Man's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Modern Man: No one said anything, Where is Franky Johnson?
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Modern Man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Modern Man: I'd give them a three out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Modern Man: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Modern Man: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Modern Man taken from his ReachOut Wireless customer service problem that occurred on November 22nd, 2017.