Regions Bank: It should NOT be impossible to speak to a human...
A Regions Bank customer review by GetHuman user ~268debbie from November 25th, 2017
Background on ~268debbie's case
GetHuman: ~268debbie - can you tell our other Regions Bank customers when your case took place?
~268debbie: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~268debbie a list of common Regions Bank problems)
~268debbie: "Question" was why I was trying to call.
~268debbie's review of Regions Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~268debbie: It should NOT be impossible to speak to a human being. I may change banks too! One populated by people rather than nothing but a circle of recordings!
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
~268debbie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~268debbie: I'd give them a one out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
~268debbie: For that I would say one out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
~268debbie: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~268debbie taken from his Regions Bank customer service problem that occurred on November 20th, 2017.