Republic Wireless: Hard to rate a company that sells phones but do...

A Republic Wireless customer review by GetHuman user GetHuman-189456 from November 19th, 2017

Background on GetHuman-189456's case

GetHuman: GetHuman-189456 - can you tell our other Republic Wireless customers when your case took place?
GetHuman-189456: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Republic Wireless, and if so, how?
GetHuman-189456: I used a help page I found on the GetHuman Republic Wireless customer service contact info page: Contact Republic Wireless Customer Service
GetHuman: And which of these common Republic Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-189456 a list of common Republic Wireless problems)
GetHuman-189456: "Technical support" was why I was trying to contact.

GetHuman-189456's review of Republic Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Republic Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-189456: Hard to rate a company that sells phones but doesnt apparently have one!
GetHuman: Let's quantify your experience contacting Republic Wireless. On a scale of 1 to 5, how easy is it go get help on a Republic Wireless problem?
GetHuman-189456: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-189456: I'd give them a four out of five on communication.
GetHuman: And what about Republic Wireless's ability to quickly and effectively address your problem?
GetHuman-189456: For that I would say three out of five.
GetHuman: And finally- any advice for other Republic Wireless customers?
GetHuman-189456: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Republic Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-189456 taken from his Republic Wireless customer service problem that occurred on November 10th, 2017.

Republic Wireless

2.00 of 5 stars | 35 reviews

GetHuman-189456's Republic Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Republic Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Republic Wireless in any way.

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