Restaurant.com: When your restaurant goes out of business, chan...
A Restaurant.com customer review by GetHuman user ~elect hillary from November 23rd, 2017
Background on ~elect hillary's case
GetHuman: ~elect hillary - can you tell our other Restaurant.com customers when your case took place?
~elect hillary: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~elect hillary a list of common Restaurant.com problems)
~elect hillary: "Change plan" was why I was trying to call.
~elect hillary's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elect hillary: When your restaurant goes out of business, changing your certificate is nearly inpossible
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~elect hillary: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elect hillary: I'd give them a five out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~elect hillary: For that I would say five out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~elect hillary: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elect hillary taken from his Restaurant.com customer service problem that occurred on November 17th, 2017.