Restaurant.com: sorry to say, but the customer service does not exist
A Restaurant.com customer review by GetHuman user ~bill hand from November 24th, 2017
Background on ~bill hand's case
GetHuman: ~bill hand - can you tell our other Restaurant.com customers when your case took place?
~bill hand: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bill hand a list of common Restaurant.com problems)
~bill hand: "Technical support" was why I was trying to call.
~bill hand's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bill hand: sorry to say, but the customer service does not exist
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~bill hand: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bill hand: I'd give them a three out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~bill hand: For that I would say five out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~bill hand: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bill hand taken from his Restaurant.com customer service problem that occurred on November 19th, 2017.