Restoration Hardware: It was handled within minutes. Met my expectations.

A Restoration Hardware customer review by GetHuman user ~DC Julie from November 17th, 2017

Background on ~DC Julie's case

GetHuman: ~DC Julie - can you tell our other Restoration Hardware customers when your case took place?
~DC Julie: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Restoration Hardware, and if so, how?
~DC Julie: I used the 800-762-1005 number I found for on the GetHuman Restoration Hardware customer phone number page I was on: Restoration Hardware Customer Service Phone Number
GetHuman: And which of these common Restoration Hardware customer issues best describes the reason you wanted to talk to them?
(Shows ~DC Julie a list of common Restoration Hardware problems)
~DC Julie: "Track order" was why I was trying to call.

~DC Julie's review of Restoration Hardware customer service

GetHuman: So how would you sum up your experience for GetHuman's Restoration Hardware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DC Julie: It was handled within minutes. Met my expectations.
GetHuman: Let's quantify your experience contacting Restoration Hardware. On a scale of 1 to 5, how easy is it go get help on a Restoration Hardware problem?
~DC Julie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DC Julie: I'd give them a five out of five on communication.
GetHuman: And what about Restoration Hardware's ability to quickly and effectively address your problem?
~DC Julie: For that I would say two out of five.
GetHuman: And finally- any advice for other Restoration Hardware customers?
~DC Julie: Call them early in the day or late. Don't forget any personal or account information you might need for Restoration Hardware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DC Julie taken from his Restoration Hardware customer service problem that occurred on November 15th, 2017.

Restoration Hardware

2.00 of 5 stars | 5 reviews

~DC Julie's Restoration Hardware Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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