Rhapsody.com: switched to tech support. Got hung up on * times.

A Rhapsody.com customer review by GetHuman user ~web pimp from November 25th, 2017

Background on ~web pimp's case

GetHuman: ~web pimp - can you tell our other Rhapsody.com customers when your case took place?
~web pimp: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Rhapsody.com, and if so, how?
~web pimp: I used a help page I found on the GetHuman Rhapsody.com customer service contact info page: Contact Rhapsody.com Customer Service
GetHuman: And which of these common Rhapsody.com customer issues best describes the reason you wanted to talk to them?
(Shows ~web pimp a list of common Rhapsody.com problems)
~web pimp: "Setup service" was why I was trying to contact.

~web pimp's review of Rhapsody.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Rhapsody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~web pimp: switched to tech support. Got hung up on * times.
GetHuman: Let's quantify your experience contacting Rhapsody.com. On a scale of 1 to 5, how easy is it go get help on a Rhapsody.com problem?
~web pimp: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~web pimp: I'd give them a four out of five on communication.
GetHuman: And what about Rhapsody.com's ability to quickly and effectively address your problem?
~web pimp: For that I would say three out of five.
GetHuman: And finally- any advice for other Rhapsody.com customers?
~web pimp: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Rhapsody.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~web pimp taken from his Rhapsody.com customer service problem that occurred on November 23rd, 2017.

Rhapsody.com

1.50 of 5 stars | 46 reviews

~web pimp's Rhapsody.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Rhapsody.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Rhapsody.com in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!