Roamans.com: The lady I spoke with was very professional, po...

A Roamans.com customer review by GetHuman user ~Shirley Parsley from November 23rd, 2017

Background on ~Shirley Parsley's case

GetHuman: ~Shirley Parsley - can you tell our other Roamans.com customers when your case took place?
~Shirley Parsley: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Roamans.com, and if so, how?
~Shirley Parsley: I used the 800-459-1025 number I found for on the GetHuman Roamans.com customer phone number page I was on: Roamans.com Customer Service Phone Number
GetHuman: And which of these common Roamans.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Shirley Parsley a list of common Roamans.com problems)
~Shirley Parsley: "Make a purchase" was why I was trying to call.

~Shirley Parsley's review of Roamans.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Roamans.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shirley Parsley: The lady I spoke with was very professional, polite,very helpful...:)
GetHuman: Let's quantify your experience contacting Roamans.com. On a scale of 1 to 5, how easy is it go get help on a Roamans.com problem?
~Shirley Parsley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shirley Parsley: I'd give them a one out of five on communication.
GetHuman: And what about Roamans.com's ability to quickly and effectively address your problem?
~Shirley Parsley: For that I would say one out of five.
GetHuman: And finally- any advice for other Roamans.com customers?
~Shirley Parsley: Call them early in the day or late. Don't forget any personal or account information you might need for Roamans.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shirley Parsley taken from his Roamans.com customer service problem that occurred on November 16th, 2017.

Roamans.com

1.50 of 5 stars | 20 reviews

~Shirley Parsley's Roamans.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Roamans.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Roamans.com in any way.

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