Rodale: lost my invoice, no address to pay for book, pr...
A Rodale customer review by GetHuman user ~will lind from November 24th, 2017
Background on ~will lind's case
GetHuman: ~will lind - can you tell our other Rodale customers when your case took place?
~will lind: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Rodale, and if so, how?
GetHuman: And which of these common Rodale customer issues best describes the reason you wanted to talk to them?
(Shows ~will lind a list of common Rodale problems)
~will lind: "Complaint" was why I was trying to call.
~will lind's review of Rodale customer service
GetHuman: So how would you sum up your experience for GetHuman's Rodale customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~will lind: lost my invoice, no address to pay for book, problem solved very quickly, thanks very much.***
GetHuman: Let's quantify your experience contacting Rodale. On a scale of 1 to 5, how easy is it go get help on a Rodale problem?
~will lind: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~will lind: I'd give them a five out of five on communication.
GetHuman: And what about Rodale's ability to quickly and effectively address your problem?
~will lind: For that I would say five out of five.
GetHuman: And finally- any advice for other Rodale customers?
~will lind: Call them early in the day or late. Don't forget any personal or account information you might need for Rodale to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~will lind taken from his Rodale customer service problem that occurred on November 17th, 2017.