Royal Mail (UK) Customer Reviews

“Despite the awful automated service. Pick option 2 for complaints, then option 3 for other. It will then transfer you to a human, i reached ” Read full review ›

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by angry at RM - from 1 mo ago

“seems to be a completely automated maze, finally I chose the option to complain (naively thinking that I would actually get to speak to a re” Read full review ›

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by disgruntled customer - from 1 yr ago

“I too waited until all the options had finished and then had to wait agin for the second set of options to finish only to have an operator w” Read full review ›

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by unhappy customer - from 1 yr ago

“System is designed to make it as difficult as possible to get to speak to a human being.” Read full review ›

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by Anonymous - from 1 yr ago

“shocking customer service” Read full review ›

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by theoutsider - from 1 yr ago

“After 30 minutes of waiting time , I gave up! Wasted time...” Read full review ›

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by TomPT - from 1 yr ago

“It's an imposible maze, i couldn't find a person” Read full review ›

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by Anonymous - from 1 yr ago

“run out of time waiting for the morons to answer the phone, sooner they privatise it the better.” Read full review ›

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by myxlpyklyx - from 1 yr ago

“absolutely pish” Read full review ›

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by Hanson Thor - from 1 yr ago

“worse than if they had no number” Read full review ›

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by Anonymous - from 1 yr ago

“terrible terrible terrible, the 'human' told me to go to the website! ” Read full review ›

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by jaitch - from 1 yr ago

“pointless calling this customer service” Read full review ›

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by Anonymous - from 1 yr ago

“So far, today alone, I've tried three times to get through to ahuman being taht can answer one simple question: where is my mail?! It's bee” Read full review ›

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by deltaromeodelta - from 2 yrs ago

“I never got to speak to a human, was on hold for 20 minutes and had more important things to do. I would advise anyone considering calling R” Read full review ›

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by Anonymous - from 2 yrs ago

“Very hard to actually get through to a person. They have a really stupid "human" automated system.” Read full review ›

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