Rue La La: The nicest customer service I have ever received

A Rue La La customer review by GetHuman user GetHuman-154645 from November 19th, 2017

Background on GetHuman-154645's case

GetHuman: GetHuman-154645 - can you tell our other Rue La La customers when your case took place?
GetHuman-154645: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Rue La La, and if so, how?
GetHuman-154645: I used the 888-992-5252 number I found for on the GetHuman Rue La La customer phone number page I was on: Rue La La Customer Service Phone Number
GetHuman: And which of these common Rue La La customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-154645 a list of common Rue La La problems)
GetHuman-154645: "Change order" was why I was trying to call.

GetHuman-154645's review of Rue La La customer service

GetHuman: So how would you sum up your experience for GetHuman's Rue La La customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-154645: The nicest customer service I have ever received
GetHuman: Let's quantify your experience contacting Rue La La. On a scale of 1 to 5, how easy is it go get help on a Rue La La problem?
GetHuman-154645: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-154645: I'd give them a five out of five on communication.
GetHuman: And what about Rue La La's ability to quickly and effectively address your problem?
GetHuman-154645: For that I would say three out of five.
GetHuman: And finally- any advice for other Rue La La customers?
GetHuman-154645: Call them early in the day or late. Don't forget any personal or account information you might need for Rue La La to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-154645 taken from his Rue La La customer service problem that occurred on November 9th, 2017.

Rue La La

3.00 of 5 stars | 15 reviews

GetHuman-154645's Rue La La Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Rue La La, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Rue La La in any way.

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