STC: Plz call me its urgent i need a talk to you
A STC customer review by GetHuman user ~Mohammad Ali Khan from November 21st, 2017
Background on ~Mohammad Ali Khan's case
GetHuman: ~Mohammad Ali Khan - can you tell our other STC customers when your case took place?
~Mohammad Ali Khan: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~Mohammad Ali Khan a list of common STC problems)
~Mohammad Ali Khan: "Overcharge/Strange charge" was why I was trying to call.
~Mohammad Ali Khan's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mohammad Ali Khan: Plz call me its urgent i need a talk to you
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~Mohammad Ali Khan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mohammad Ali Khan: I'd give them a five out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~Mohammad Ali Khan: For that I would say three out of five.
GetHuman: And finally- any advice for other STC customers?
~Mohammad Ali Khan: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mohammad Ali Khan taken from his STC customer service problem that occurred on November 20th, 2017.