STC: through mail i got good response than calling c...
A STC customer review by GetHuman user ~ghouse basha from November 18th, 2017
Background on ~ghouse basha's case
GetHuman: ~ghouse basha - can you tell our other STC customers when your case took place?
~ghouse basha: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~ghouse basha a list of common STC problems)
~ghouse basha: "Change plan" was why I was trying to call.
~ghouse basha's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ghouse basha: through mail i got good response than calling custembar care.
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~ghouse basha: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ghouse basha: I'd give them a three out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~ghouse basha: For that I would say two out of five.
GetHuman: And finally- any advice for other STC customers?
~ghouse basha: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ghouse basha taken from his STC customer service problem that occurred on November 16th, 2017.