SafeAuto Insurance Company: No one called us for six days, put on hold and...
A SafeAuto Insurance Company customer review by GetHuman user ~Ticked Off from November 20th, 2017
Background on ~Ticked Off's case
GetHuman: ~Ticked Off - can you tell our other SafeAuto Insurance Company customers when your case took place?
~Ticked Off: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to SafeAuto Insurance Company, and if so, how?
GetHuman: And which of these common SafeAuto Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked Off a list of common SafeAuto Insurance Company problems)
~Ticked Off: "None of those really matches why I wanted to call SafeAuto Insurance Company that day." was why I was trying to call.
~Ticked Off's review of SafeAuto Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeAuto Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked Off: No one called us for six days, put on hold and transferred all over the place. Team was at the tail end of lunch so no one could answer my question that I had to call on my lunch hour. Bunch of bimbos. Terrible calling insurance commission. Awful so angry I could spit.
GetHuman: Let's quantify your experience contacting SafeAuto Insurance Company. On a scale of 1 to 5, how easy is it go get help on a SafeAuto Insurance Company problem?
~Ticked Off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked Off: I'd give them a five out of five on communication.
GetHuman: And what about SafeAuto Insurance Company's ability to quickly and effectively address your problem?
~Ticked Off: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeAuto Insurance Company customers?
~Ticked Off: Call them early in the day or late. Don't forget any personal or account information you might need for SafeAuto Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked Off taken from his SafeAuto Insurance Company customer service problem that occurred on November 18th, 2017.