SafeLink Customer Reviews

HomeRead Customer ReviewsSafeLink Customer Reviews

SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how SafeLink has done over time on our SafeLink ratings page.
Don't forget to weigh in
Add your review
Make sure you rate SafeLink too - we need to keep each other informed!


Recent SafeLink Reviews 1 - 15 of 645

Write your own review... 

 by Anonymous - from 1 day ago

Need to go American. Read full review ›
Write your own review... 

 by Checho - from 2 days ago

Spoke to a person from India that I couldn't understand, At the end he didn't resolve my problem and gave a phone number. Safelink is a "JOK Read full review ›
Write your own review... 

 by Lucy 63 - from 2 days ago

They discontinue service by error. we did new application. Phone took 6 wks for us to receive , they made another error and send 2nd phone l Read full review ›
Write your own review... 

 by Patti longwell - from 8 days ago

What a joke finally after 10 min I talked to someone who said to call the 378 1684 number this number is recorded only and he didn't care th Read full review ›
Write your own review... 

 by Veronica - from 12 days ago

I was not able to speak to a human. I mailed my phone back on 9/3/14. I tracked it on usps.com. You recieved it on 9/5/14 and yet you are st Read full review ›
Write your own review... 

 by Fcuk ObamaPhone - from 13 days ago

breaking up calling india Read full review ›
Write your own review... 

 by Bird - from 14 days ago

Had me call the same number twice and call back fours times to wait and wait and wait only to get a person who either hates their job or som Read full review ›
Write your own review... 

 by Anonymous - from 14 days ago

You web sight does not make thing easy for customers to understand plus the wait is unbelievable. Read full review ›
Write your own review... 

 by Best friend - from 15 days ago

I have been trying to talk to a human for more than 30days Read full review ›
Write your own review... 

 by Silvermane 45 - from 16 days ago

Told I was not enrolled,bn a user3+ yrs. No min added in 3 mths. can't under stand why. Read full review ›
Write your own review... 

 by smiley37 - from 17 days ago

got my min but not txt. she didnt want to help me figure it out, her reply was im not enrolled??? ive had this same phone with benefits for Read full review ›
Write your own review... 

 by safelink foriegners - from 17 days ago

You can't understand what they are saying,they don't understand what you are trying to tell them, they keep repeating themselves. very unco Read full review ›
Write your own review... 

 by asms - from 19 days ago

I replace my cellphone because I lost my cell phone Read full review ›
Write your own review... 

 by asma - from 19 days ago

Whenever I call no service Read full review ›
Write your own review... 

 by donner1217 - from 20 days ago

they said I had used the minutes, I know I did not, but either way I lose Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful SafeLink information besides reviews

Most commonly sought information by SafeLink customers looking for reviews