SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.6
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 827

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 by Luanna - from 1 day ago

I sat on hold for 45 minutes, and then was told they were closed. I started my call before 6:15 PST. Contacting Safelink is impossible. Read full review ›
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 by Anonymous - from 2 days ago

I have been waiting since Oct.28 for a replacement phone that was supposedly shipped. I was even given a tracking number that can not be fou Read full review ›
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 by apatterson - from 2 days ago

helped me quick Read full review ›
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 by Anonymous - from 2 days ago

They keep lying Read full review ›
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 by erinm651 - from 3 days ago

Yes Read full review ›
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 by maryanndambrogio - from 4 days ago

waiting for answer and no one seems to answer your call... to re_ort _hone is lost..... Read full review ›
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 by betteroffbuyingityoursel... - from 5 days ago

total bs,waited over a hour to speak with someone to get a replacement phone. only to be told that i need to call ANOTHER number to get my i Read full review ›
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 by Anonymous - from 7 days ago

I really like safe link because it's a free phone by the governor please tell the people stop trying to abusing government stuff Read full review ›
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 by nighteskimo - from 7 days ago

For the past three months I have complied and mailed, faxed, related by phone recording propf of program at least 5 times and to date no ph Read full review ›
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 by laura johnson - from 8 days ago

I have called for the last 2months about my replacement phone and still haven't received it! Again they just told me I have to wait another Read full review ›
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 by upset - from 8 days ago

Its hard to rate customer service when no human being ever picks up the phone.Got to be the worst program ever.Does anyone ever get a phone? Read full review ›
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 by Anonymous - from 9 days ago

no god Read full review ›
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 by Anonymous - from 12 days ago

safelink has setup their website to redirect to trcphone when you click contact us. You then contact trcphone since they own safelink and th Read full review ›
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 by pstancil - from 13 days ago

I am a safe link customer, why should I have to buy air time. I lost my phone over a month ago, just got another yet no minutes have been ad Read full review ›
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 by Anonymous - from 13 days ago

No one there is competent and they are very argumentative. I was transferred 10 times!!!!!!!!!!! I am still on hold for transfer number ten! Read full review ›
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