SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
21.9
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 510

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 by cainkid - from 3 days ago

Couldnt understand him and he doesnt know his job.. my phone was stolen and he told me reapply and now its telling me I have duplicate somet Read full review ›
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 by viv tucci - from 4 days ago

I was given numbers and when reaching them, was referred to another number, and when reaching them, was referred to original number that ref Read full review ›
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 by Pris - from 4 days ago

I reached them quickly, but I had to constantly ask him to repeat himself. Very difficult to understand. Read full review ›
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 by Mr. Harris - from 5 days ago

After being a customer since 2009 my phone no longer works and safelink cannot help me get my phone fixed so they are just cancelling my ser Read full review ›
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 by ritam - from 5 days ago

very helpful and i am going to be calling back when i get my phone to get the help to change my number and get it set back up. Read full review ›
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 by mosey - from 6 days ago

The person that answered my call was very helpful and answered my questions well. Read full review ›
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 by jerry haley - from 8 days ago

trying to replace lost safelink phonekeep going around in circles code given me 4076546 Read full review ›
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 by Anonymous - from 9 days ago

I NEED TO TALK TO A CUSTOMER SERVICE REP AND DONT KNOW HOW. Read full review ›
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 by Anonymous - from 12 days ago

Transferred several times. Talk broken english. Cannot find me in computer. No help what so ever. Read full review ›
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 by lookin2otheroptionsthanA... - from 14 days ago

never got through...and since calls going out eat up my government assisted phone plan (which legally I know AT&T is receiving quite a hefty Read full review ›
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 by shortlady16 - from 17 days ago

I provided my SSN, Birthdate and zipcode. Hannah said no account found. She immediately disconnected from chat. I had enrollment #, but when Read full review ›
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 by does it matter - from 17 days ago

it sucks Read full review ›
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 by Anonymous - from 18 days ago

SUCKS!!!! can't talk to a real person and a damn computer voice can not answer the questions you need to ask!!! Read full review ›
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 by daena - from 18 days ago

Shocking! They gave me my account number and told me to call tech support and then I had to wait about 15 minutes but received help. My ph Read full review ›
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 by Shawn Colegrove - from 18 days ago

I need help with my phone it does not work at all it does not come on to call. it does not take a charge. I can't use my phone Read full review ›
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