SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 845

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 by Anonymous - from 2 days ago

i called about problems with my phone sending messages to people and them not getting them and they my phone is working. i tried 5 different Read full review ›
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 by Frustrated Customer - from 3 days ago

It's impossible to get anything done correctly with Safelink. They messed up my replacement phone and activated it with a new phone number. Read full review ›
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 by Anonymous - from 5 days ago

It came back to me saying it was undeliverable. I'm very frustrated as I've tried every avenue to get this resolved. Read full review ›
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 by lvshorses777 - from 6 days ago

This call was awful !! You people should put someone on the ph. that can speak english !! And why should I have to pay for something I don't Read full review ›
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 by Mark - from 10 days ago

I got my issue resolved once using this phone number. unlike the 3 days it's taken to email me and still waiting for that answer. Read full review ›
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 by uhjjmuk - from 12 days ago

The jerk on the other line hung up on me Read full review ›
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 by SafeLink Representative - from 13 days ago

1-800-SafeLink (1-800-723-3546) you'll get a quick response if you by pass the automation by pressing 1 for english, as soon as call picks u Read full review ›
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 by cilla7 - from 14 days ago

Initially I have had a phone for many years. last year May to June. I was sent from rep. to rep. on hold along as 45 mins. So I tried again Read full review ›
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 by Boss - from 14 days ago

Speak English and things would be better they need more americans to help Read full review ›
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 by Anonymous - from 14 days ago

Maybe if they get someone who can understand ENGLISH service would be alot better Read full review ›
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 by LaJayna Michele Berry - from 15 days ago

Well I way trying to get a replacement cell phone because mine became broken in the ambulance on your way to the hospital Read full review ›
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 by Anonymous - from 16 days ago

It took 5 calls to fix the problem. Turned out to be a simple fix to a simple problem. Too bad your customer service agents have such troubl Read full review ›
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 by real - from 18 days ago

They have improved a little but OMG they want to know too much just to use a different phone like even with the replacement phone they be tr Read full review ›
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 by Rilla - from 20 days ago

Unfortunately I could not understand a word the Customer Rep said due to his dialect and accent. I gave him my acct# which didn't matter bc Read full review ›
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 by Anonymous - from 20 days ago

Safelink sucks Read full review ›
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