SafeLink Customer Reviews

HomeRead Customer ReviewsSafeLink Customer Reviews

SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how SafeLink has done over time on our SafeLink ratings page.
Don't forget to weigh in
Add your review
Make sure you rate SafeLink too - we need to keep each other informed!


Recent SafeLink Reviews 1 - 15 of 788

Write your own review... 

 by meme - from 2 days ago

press ZERO repeatedly to get a representative Read full review ›
Write your own review... 

 by rosa - from 2 days ago

what do you want for free Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

Tech support fast and easy, Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

Very rude csr.Can barely speak English.I have been waiting for a phone for over a month now.I just give up. Read full review ›
Write your own review... 

 by anne - from 7 days ago

They are terrible I have called about ten times in 2 wks each time I get a new reason why they are zapping my minutes. they are terrible!!!! Read full review ›
Write your own review... 

 by tennessee68 - from 8 days ago

This service is a joke and I'm not laughing. Tried over two months to find out status of application. Hung up in their system. Even faxed el Read full review ›
Write your own review... 

 by Anonymous - from 8 days ago

Cannot get same service as before just needed to add minutes to elderly man,couldn't understand why I needed serial# just to add minutes,I'm Read full review ›
Write your own review... 

 by anon - from 9 days ago

Why does this american government run subsidy outsource to india for the worst customer service possible? My phone broke 3 weeks later no re Read full review ›
Write your own review... 

 by dirty slim - from 11 days ago

Good Read full review ›
Write your own review... 

 by Anonymous - from 12 days ago

Called at 8am on a Sunday and a helpful representative was able to quickly help me get my broken phone replaced within minutes. The represen Read full review ›
Write your own review... 

 by Emma - from 13 days ago

I actually got to talk to a human being and now I am getting my replacement phone I've been needing . Read full review ›
Write your own review... 

 by Anonymous - from 14 days ago

ive waited too talk to a person for 2 hours and this is just stupid waiting i want a real person not a dam computer Read full review ›
Write your own review... 

 by irvbow - from 17 days ago

my safelink phone was burnt in a fire. i have called 1-800-378-1684 6 times and still got no where, and also can not understand the people b Read full review ›
Write your own review... 

 by Anonymous - from 17 days ago

I COULDN'T GET AHOLD OF ANYONE AND THEY TOOK MY MINUTES Read full review ›
Write your own review... 

 by Anonymous - from 19 days ago

I get texted once a month for a yearly recertification.. I think it is so frustrating. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful SafeLink information besides reviews

Most commonly sought information by SafeLink customers looking for reviews