SafeLink Customer Reviews

HomeRead Customer ReviewsSafeLink Customer Reviews

SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.6
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how SafeLink has done over time on our SafeLink ratings page.
Don't forget to weigh in
Add your review
Make sure you rate SafeLink too - we need to keep each other informed!


Recent SafeLink Reviews 1 - 15 of 788

Write your own review... 

 by betteroffbuyingityoursel... - from 2 days ago

total bs,waited over a hour to speak with someone to get a replacement phone. only to be told that i need to call ANOTHER number to get my i Read full review ›
Write your own review... 

 by Anonymous - from 4 days ago

I really like safe link because it's a free phone by the governor please tell the people stop trying to abusing government stuff Read full review ›
Write your own review... 

 by nighteskimo - from 4 days ago

For the past three months I have complied and mailed, faxed, related by phone recording propf of program at least 5 times and to date no ph Read full review ›
Write your own review... 

 by laura johnson - from 5 days ago

I have called for the last 2months about my replacement phone and still haven't received it! Again they just told me I have to wait another Read full review ›
Write your own review... 

 by upset - from 5 days ago

Its hard to rate customer service when no human being ever picks up the phone.Got to be the worst program ever.Does anyone ever get a phone? Read full review ›
Write your own review... 

 by Anonymous - from 6 days ago

no god Read full review ›
Write your own review... 

 by Anonymous - from 9 days ago

safelink has setup their website to redirect to trcphone when you click contact us. You then contact trcphone since they own safelink and th Read full review ›
Write your own review... 

 by pstancil - from 10 days ago

I am a safe link customer, why should I have to buy air time. I lost my phone over a month ago, just got another yet no minutes have been ad Read full review ›
Write your own review... 

 by Anonymous - from 10 days ago

No one there is competent and they are very argumentative. I was transferred 10 times!!!!!!!!!!! I am still on hold for transfer number ten! Read full review ›
Write your own review... 

 by armedchixrule - from 12 days ago

Never got a person after failing every # on earth???! No humans! My phone was stolen and now I'm gonna loose my phone since I can't use it t Read full review ›
Write your own review... 

 by ladyp214 - from 13 days ago

never was able to speak to anyone, either by internet, by phone or by call back! Just horrible!!! and I have been trying to get through for Read full review ›
Write your own review... 

 by safelinkuser - from 14 days ago

operator has no idea what they're talking about, asked half million times about one thing and was told completely other one. then they sent Read full review ›
Write your own review... 

 by nyla - from 15 days ago

Ive been calling every number safe link has and yes of course tech support. finally went on line to here and waited got a human that i could Read full review ›
Write your own review... 

 by elocs - from 15 days ago

Kept getting letter saying I had not used my minutes, but I had mad at least 1 call each month. Called 800-977-3768 connected in 1 minute, p Read full review ›
Write your own review... 

 by kim - from 17 days ago

Never was helped Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful SafeLink information besides reviews

Most commonly sought information by SafeLink customers looking for reviews