SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 845

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 by noneed - from 2 days ago

still no resolution I very seldom have any tech problems, but this was/is the worst. The phone does not work any more. Its really that simpl Read full review ›
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 by Mz_Amyv2016 - from 4 days ago

They were fast and efficient. Answered my questions and redirected me to apply online. I would say overall they were helpful. Read full review ›
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 by Anonymous - from 7 days ago

reps and supervisors are not knowledgeable can't figure out how to fulfil a do not call request so I have reported this number to do not cal Read full review ›
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 by mariarporben - from 9 days ago

me han enviado 2 telefonos por correo y no han funcionado Read full review ›
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 by Anonymous - from 10 days ago

Worked Read full review ›
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 by dissatisfied - from 20 days ago

I was bounced around for over an hour. I had lost my phone and didn't know any of the information they ask for. I had my enrollment number a Read full review ›
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 by shiamel - from 20 days ago

They keep giving me different 800 numbers to call and I'm ask for a pin number which I don't have. I asked for the manager and he said that Read full review ›
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 by shiamel - from 20 days ago

I have been trying for 2 days to get my minutes. Tried last month also. Can't understand the operator. languge barror. About ready to give Read full review ›
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 by nicolecarrie21 - from 21 days ago

the communicating was terrible i never talked to anyone and i still dont have an answer Read full review ›
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 by Anonymous - from 21 days ago

Someone from technical support (1-800-378-1684) for the last 4 days have been calling my HOME phone number and noone seems to know why???? T Read full review ›
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 by brissy915 - from 23 days ago

finally got thru automated system but given 8003781684 where system hangs up on you-was told to not give phone number which gets you transfe Read full review ›
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 by Anonymous - from 23 days ago

this is the 5th phone number I've called and either the automated system hangs up on me or gives me another phone number that I've already c Read full review ›
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 by funnyScooter122 - from 23 days ago

they help me good Read full review ›
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 by brossy915 - from 23 days ago

All I want to do is talk to a real person so that I can report my lost or stolen Safe Link phone. I've tried all of the different phone numb Read full review ›
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 by char - from 25 days ago

like always put on hold forever lost all my minutes on hold Read full review ›
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