SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 645

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 by Tata 2255 - from 3 days ago

Espere 20 minutos .El caballero fue atento ..Pero deberian ser mejor en cuanto a servicio al cliente dando un numero donde no haiga que espe Read full review ›
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 by frustrated - from 3 days ago

this is a joke -people cant even speak good English-they don't understand your questions and they have no solution-I give uo on trying to ge Read full review ›
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 by jane - from 4 days ago

Long time on hold & the man was rude. Read full review ›
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 by Anonymous - from 8 days ago

This place sucks like all government agencies, they send you one place to another, and you still don't get done what is needed. Why all alon Read full review ›
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 by liverlady - from 8 days ago

referred a friend... did NOT get 100 free minutes only they transfers me from one dept to another Read full review ›
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 by nashville Tennessee - from 8 days ago

The service was horrible from safelink / tracfone, so I am changing to assurance wireless. Read full review ›
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 by jen p - from 9 days ago

i was trying to transfer my service from one phone to another and the woman was very helpful. she told me exactly what i needed to do and ga Read full review ›
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 by Anonymous - from 10 days ago

I have never had such horrific service in my life. It is like talking to a bunch of untrained idiots and I DO MEAN IDIOTS!!!!! Read full review ›
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 by Sam C. - from 11 days ago

The man raised his voice at me. I needed a replacement phone or a transfer to a new tracfone, and tried to get a human for 30 days. The regu Read full review ›
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 by anonymous - from 11 days ago

I can never get thru. The system is automated a customer service rep never picks up. I've been trying to report my phone lost. Read full review ›
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 by Anonymous - from 11 days ago

could not get a real person it kept asking questions. what a run around. Read full review ›
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 by glodens - from 13 days ago

Chat is closed Read full review ›
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 by Patti Pirko - from 17 days ago

I was kept on hold more then I was talking to her. Read full review ›
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 by Patricia Pirko - from 17 days ago

I did not get to talk to a customer service agent. Its is saying that my phone is being processed. I have no idea what this is about. My pho Read full review ›
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 by Judi - from 17 days ago

I still can"t get a human! Read full review ›
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