SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 645

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 by Anonymous - from 2 hrs ago

Very poor customer care. From the csc rep.to the supervisor no empathy or understanding ? What customer care is truly about! Just collectin Read full review ›
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 by stansmad - from 22 hrs ago

I have faxed (twice @ $3.00 a pop) and sent e-mail 3 times for eligibility proof. They tell me wrong format. Isn't JPG the same as jpeg. Tir Read full review ›
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 by Anonymous - from 1 day ago

poor service..issue not resolved Read full review ›
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 by Anonymous - from 1 day ago

Waited 20 minutes to be told that they could not help me until the problem happened again (already 3 times). Read full review ›
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 by claudette - from 5 days ago

was told to go online for faster service and cannot apply Read full review ›
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 by Anonymous - from 9 days ago

I had little wait and I am so glad because my phone didn't even turn on. Read full review ›
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 by snowladyds - from 9 days ago

Are you KIDDING - this moron from INDIA didnt have a clue what my problem was Read full review ›
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 by dawn jones - from 10 days ago

couldn't get a human. but once I did tech support was awesome. Read full review ›
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 by Anonymous - from 11 days ago

nice Read full review ›
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 by tazztuper - from 12 days ago

After trying for 2 days to reach a human being...SUCCESS..Great service Read full review ›
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 by Anonymous - from 13 days ago

Need to go American. Read full review ›
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 by Checho - from 14 days ago

Spoke to a person from India that I couldn't understand, At the end he didn't resolve my problem and gave a phone number. Safelink is a "JOK Read full review ›
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 by Lucy 63 - from 14 days ago

They discontinue service by error. we did new application. Phone took 6 wks for us to receive , they made another error and send 2nd phone l Read full review ›
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 by Patti longwell - from 20 days ago

What a joke finally after 10 min I talked to someone who said to call the 378 1684 number this number is recorded only and he didn't care th Read full review ›
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 by Veronica - from 25 days ago

I was not able to speak to a human. I mailed my phone back on 9/3/14. I tracked it on usps.com. You recieved it on 9/5/14 and yet you are st Read full review ›
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