SafeLink Customer Reviews

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SafeLink Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
22.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent SafeLink Reviews 1 - 15 of 645

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 by anon - from 19 hrs ago

Why does this american government run subsidy outsource to india for the worst customer service possible? My phone broke 3 weeks later no re Read full review ›
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 by dirty slim - from 1 day ago

Good Read full review ›
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 by Anonymous - from 3 days ago

Called at 8am on a Sunday and a helpful representative was able to quickly help me get my broken phone replaced within minutes. The represen Read full review ›
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 by Emma - from 4 days ago

I actually got to talk to a human being and now I am getting my replacement phone I've been needing . Read full review ›
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 by Anonymous - from 5 days ago

ive waited too talk to a person for 2 hours and this is just stupid waiting i want a real person not a dam computer Read full review ›
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 by irvbow - from 7 days ago

my safelink phone was burnt in a fire. i have called 1-800-378-1684 6 times and still got no where, and also can not understand the people b Read full review ›
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 by Anonymous - from 7 days ago

I COULDN'T GET AHOLD OF ANYONE AND THEY TOOK MY MINUTES Read full review ›
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 by Anonymous - from 10 days ago

I get texted once a month for a yearly recertification.. I think it is so frustrating. Read full review ›
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 by dolores - from 11 days ago

constant Busy signal Read full review ›
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 by dolores - from 11 days ago

I was sent a new sim card..instructions said put it in..then contact them. My old sim card has already been canceled...I'm trying to registe Read full review ›
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 by heleneventuriniforce - from 11 days ago

I called to get my minutes because I didn't get them and clock was wrong they told me I had to reapply send paperwork then when I did they s Read full review ›
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 by Anonymous - from 12 days ago

wasn't helped at all Read full review ›
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 by william - from 13 days ago

No one there cares, period. Read full review ›
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 by Anonymous - from 13 days ago

Did not call number entered for call back. Have a phone that needs a battery and can't get through on any number. Ridiculous! Read full review ›
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 by yaquelin Arrindell - from 14 days ago

Solo quiero que me envien un telefono nuevo el mio se me perdio. Read full review ›
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