SafeLink Wireless: SafeLink is a Frigging ROBOT !! Stinks !!
A SafeLink Wireless customer review by GetHuman user ~Joe Biear from November 20th, 2017
Background on ~Joe Biear's case
GetHuman: ~Joe Biear - can you tell our other SafeLink Wireless customers when your case took place?
~Joe Biear: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe Biear a list of common SafeLink Wireless problems)
~Joe Biear: "Device Support" was why I was trying to call.
~Joe Biear's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe Biear: SafeLink is a Frigging ROBOT !! Stinks !!
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Joe Biear: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe Biear: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Joe Biear: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Joe Biear: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe Biear taken from his SafeLink Wireless customer service problem that occurred on November 12th, 2017.