SafeLink Wireless: I was kept on hold more then I was talking to her.

A SafeLink Wireless customer review by GetHuman user ~Patti Pirko from November 23rd, 2017

Background on ~Patti Pirko's case

GetHuman: ~Patti Pirko - can you tell our other SafeLink Wireless customers when your case took place?
~Patti Pirko: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
~Patti Pirko: I used the 800-723-3546 number I found for on the GetHuman SafeLink Wireless customer phone number page I was on: SafeLink Wireless Customer Service Phone Number
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Patti Pirko a list of common SafeLink Wireless problems)
~Patti Pirko: "Lower my bill" was why I was trying to call.

~Patti Pirko's review of SafeLink Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patti Pirko: I was kept on hold more then I was talking to her.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Patti Pirko: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patti Pirko: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Patti Pirko: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Patti Pirko: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patti Pirko taken from his SafeLink Wireless customer service problem that occurred on November 14th, 2017.

SafeLink Wireless

2.08 of 5 stars | 685 reviews

~Patti Pirko's SafeLink Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink Wireless in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!