SafeLink Wireless: The service was horrible from safelink * tracfo...
A SafeLink Wireless customer review by GetHuman user ~nashville Tennessee from November 23rd, 2017
Background on ~nashville Tennessee's case
GetHuman: ~nashville Tennessee - can you tell our other SafeLink Wireless customers when your case took place?
~nashville Tennessee: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~nashville Tennessee a list of common SafeLink Wireless problems)
~nashville Tennessee: "Lost phone" was why I was trying to call.
~nashville Tennessee's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nashville Tennessee: The service was horrible from safelink * tracfone, so I am changing to assurance wireless.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~nashville Tennessee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nashville Tennessee: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~nashville Tennessee: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~nashville Tennessee: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nashville Tennessee taken from his SafeLink Wireless customer service problem that occurred on November 19th, 2017.