SafeLink Wireless: You can't understand what they are saying,they...

A SafeLink Wireless customer review by GetHuman user ~safelink foriegners from November 23rd, 2017

Background on ~safelink foriegners's case

GetHuman: ~safelink foriegners - can you tell our other SafeLink Wireless customers when your case took place?
~safelink foriegners: Sure. It was late at night, on November 16th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
~safelink foriegners: I used the 800-723-3546 number I found for on the GetHuman SafeLink Wireless customer phone number page I was on: SafeLink Wireless Customer Service Phone Number
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~safelink foriegners a list of common SafeLink Wireless problems)
~safelink foriegners: "Service problem" was why I was trying to call.

~safelink foriegners's review of SafeLink Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~safelink foriegners: You can't understand what they are saying,they don't understand what you are trying to tell them, they keep repeating themselves. very uncooperative.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~safelink foriegners: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~safelink foriegners: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~safelink foriegners: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~safelink foriegners: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~safelink foriegners taken from his SafeLink Wireless customer service problem that occurred on November 16th, 2017.

SafeLink Wireless

2.08 of 5 stars | 685 reviews

~safelink foriegners's SafeLink Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink Wireless in any way.

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