SafeLink Wireless: Told I was not enrolled,bn a user** yrs. No min...
A SafeLink Wireless customer review by GetHuman user ~Silvermane 45 from November 23rd, 2017
Background on ~Silvermane 45's case
GetHuman: ~Silvermane 45 - can you tell our other SafeLink Wireless customers when your case took place?
~Silvermane 45: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Silvermane 45 a list of common SafeLink Wireless problems)
~Silvermane 45: "Check Application Status" was why I was trying to call.
~Silvermane 45's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Silvermane 45: Told I was not enrolled,bn a user** yrs. No min added in * mths. can't under stand why.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Silvermane 45: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Silvermane 45: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Silvermane 45: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Silvermane 45: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Silvermane 45 taken from his SafeLink Wireless customer service problem that occurred on November 14th, 2017.