SafeLink Wireless: I have been trying to talk to a human for more...
A SafeLink Wireless customer review by GetHuman user ~Best friend from November 23rd, 2017
Background on ~Best friend's case
GetHuman: ~Best friend - can you tell our other SafeLink Wireless customers when your case took place?
~Best friend: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Best friend a list of common SafeLink Wireless problems)
~Best friend: "Complaint" was why I was trying to call.
~Best friend's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Best friend: I have been trying to talk to a human for more than **days
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Best friend: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Best friend: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Best friend: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Best friend: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Best friend taken from his SafeLink Wireless customer service problem that occurred on November 21st, 2017.