SafeLink Wireless: Cannot reach anyone
A SafeLink Wireless customer review by GetHuman user ~Kevin Johnson from November 27th, 2017
Background on ~Kevin Johnson 's case
GetHuman: ~Kevin Johnson - can you tell our other SafeLink Wireless customers when your case took place?
~Kevin Johnson : Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin Johnson a list of common SafeLink Wireless problems)
~Kevin Johnson : "Check Application Status" was why I was trying to call.
~Kevin Johnson 's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin Johnson : Cannot reach anyone
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Kevin Johnson : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin Johnson : I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Kevin Johnson : For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Kevin Johnson : Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin Johnson taken from his SafeLink Wireless customer service problem that occurred on November 17th, 2017.