SafeLink Wireless: they hung up on me

A SafeLink Wireless customer review by GetHuman user ~Lucille Carter from November 27th, 2017

Background on ~Lucille Carter's case

GetHuman: ~Lucille Carter - can you tell our other SafeLink Wireless customers when your case took place?
~Lucille Carter: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
~Lucille Carter: I used the 800-723-3546 number I found for on the GetHuman SafeLink Wireless customer phone number page I was on: SafeLink Wireless Customer Service Phone Number
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Lucille Carter a list of common SafeLink Wireless problems)
~Lucille Carter: "Complaint" was why I was trying to call.

~Lucille Carter's review of SafeLink Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lucille Carter: they hung up on me
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Lucille Carter: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lucille Carter: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Lucille Carter: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Lucille Carter: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lucille Carter taken from his SafeLink Wireless customer service problem that occurred on November 22nd, 2017.

SafeLink Wireless

2.08 of 5 stars | 685 reviews

~Lucille Carter's SafeLink Wireless Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink Wireless in any way.

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