SafeLink Wireless: People cannot speak English and have no profess...
A SafeLink Wireless customer review by GetHuman user ~pugs and only pugs from November 27th, 2017
Background on ~pugs and only pugs's case
GetHuman: ~pugs and only pugs - can you tell our other SafeLink Wireless customers when your case took place?
~pugs and only pugs: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~pugs and only pugs a list of common SafeLink Wireless problems)
~pugs and only pugs: "Cancel service" was why I was trying to call.
~pugs and only pugs's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pugs and only pugs: People cannot speak English and have no professional skills. They should be fired.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~pugs and only pugs: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pugs and only pugs: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~pugs and only pugs: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~pugs and only pugs: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pugs and only pugs taken from his SafeLink Wireless customer service problem that occurred on November 23rd, 2017.