Safeco Insurance: I was calling with a complaint that we are unab...
A Safeco Insurance customer review by GetHuman user GetHuman-211559 from October 31st, 2017
Background on GetHuman-211559's case
GetHuman: GetHuman-211559 - can you tell our other Safeco Insurance customers when your case took place?
GetHuman-211559: Yes. It was evening, on October 29th.
GetHuman: Did you reach out to Safeco Insurance, and if so, how?
GetHuman: And which of these common Safeco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-211559 a list of common Safeco Insurance problems)
GetHuman-211559: "Get insurance" was why I was trying to call.
GetHuman-211559's review of Safeco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Safeco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-211559: I was calling with a complaint that we are unable to get the auto adjuster to come to the body shop to see the car, started mid June, now July *, they put me on hold and transfered me to the adjusters voice mail, which is where I have been numerous times without results already.
GetHuman: Let's quantify your experience contacting Safeco Insurance. On a scale of 1 to 5, how easy is it go get help on a Safeco Insurance problem?
GetHuman-211559: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-211559: I'd give them a two out of five on communication.
GetHuman: And what about Safeco Insurance's ability to quickly and effectively address your problem?
GetHuman-211559: For that I would say one out of five.
GetHuman: And finally- any advice for other Safeco Insurance customers?
GetHuman-211559: Call them early in the day or late. Don't forget any personal or account information you might need for Safeco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-211559 taken from his Safeco Insurance customer service problem that occurred on October 29th, 2017.