Samsung Customer Reviews
Samsung Ratings Summary
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Make sure you rate Samsung too - we need to keep each other informed!Recent Samsung Reviews 1 - 15 of 33
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by calbers - from 13 days ago
“I want to get my phone repaired. Betewwn the phones, tv and Blue-ray, we have spent well over $12k on Samsung products in the last year and” Read full review ›
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by Fir3Fight3R - from 1 mo ago
“The first level of customer support is outsourced and the language barrier is difficult. To get a rep who understands you and vice-versa ask” Read full review ›
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by Anonymous - from 1 mo ago
“The first level of customer support is outsourced and the language barrier is difficult. To get a rep who understands you and vice-versa ask” Read full review ›
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by Richard A. hall - from 1 mo ago
“The operator and the technician were pleasant and helpful.” Read full review ›
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by Richard A. Hall - from 1 mo ago
“I was pleased with the service I got on the phone. I still have to send the unit in for repair or evaluation.” Read full review ›
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by saypal - from 3 mos ago
“i have tryed to get customer service to talk to me i've got tech support told them my problem and get a disconnect...all im thying to do is” Read full review ›
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by Bullrunrun - from 3 mos ago
“I tried chat and the person didn't know what I was talking about when I ask for help regarding loading a cd that came with my cellphone. Ter” Read full review ›
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by Sad Samsung owner - from 4 mos ago
“The live chat feature is nice, however it's the same script you would get if you call. Needless to say, I still own a POS Samsung phone that” Read full review ›
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by Sad Samsung owner - from 4 mos ago
“Tried Samsung's live chat and was hoping for a more human approach and speediness. My Samsung SGH-A667 Evergreen replacement(and the origina” Read full review ›
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by bellamonty - from 6 mos ago
“After buying a galaxy tab the motherboard went out in 3 1/2 weeks. I sent it to Samsung and told the service rep it was a new unit and I di” Read full review ›
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by arunciks - from 7 mos ago
“I am not sure if Samsung warranty servicing TTS guys checked the HDD before shipping but this one I received is DOA - doesn't power up. I di” Read full review ›
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by Cindy - from 9 mos ago
“I have received different answers from different samsung customer support people on the web and on the telephone. Very frustrating. One said” Read full review ›
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by seamona - from 9 mos ago
“person was completely trained,patient in answering all of my numerous questions at a level Ihave not expereinced in many years. I had purcha” Read full review ›
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by mrmelo - from 9 mos ago
“Requested 4x for a manual for Samsung Droid. Screw-ups by reps and supervisor. Has not arrived after 11/2 mos. Little satisfaction from corp” Read full review ›Long wait? Great service?
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