San Diego Gas & Electric Co: VERY, VERY HELPFUL

A San Diego Gas & Electric Co customer review by GetHuman user GetHuman-46193 from November 27th, 2017

Background on GetHuman-46193's case

GetHuman: GetHuman-46193 - can you tell our other San Diego Gas & Electric Co customers when your case took place?
GetHuman-46193: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to San Diego Gas & Electric Co, and if so, how?
GetHuman-46193: I used the 800-411-7343 number I found for on the GetHuman San Diego Gas & Electric Co customer phone number page I was on: San Diego Gas & Electric Co Customer Service Phone Number
GetHuman: And which of these common San Diego Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46193 a list of common San Diego Gas & Electric Co problems)
GetHuman-46193: "Book appointment" was why I was trying to call.

GetHuman-46193's review of San Diego Gas & Electric Co customer service

GetHuman: So how would you sum up your experience for GetHuman's San Diego Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46193: VERY, VERY HELPFUL
GetHuman: Let's quantify your experience contacting San Diego Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a San Diego Gas & Electric Co problem?
GetHuman-46193: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46193: I'd give them a five out of five on communication.
GetHuman: And what about San Diego Gas & Electric Co's ability to quickly and effectively address your problem?
GetHuman-46193: For that I would say three out of five.
GetHuman: And finally- any advice for other San Diego Gas & Electric Co customers?
GetHuman-46193: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46193 taken from his San Diego Gas & Electric Co customer service problem that occurred on November 22nd, 2017.

San Diego Gas & Electric Co

5.00 of 5 stars | 17 reviews

GetHuman-46193's San Diego Gas & Electric Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like San Diego Gas & Electric Co, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with San Diego Gas & Electric Co in any way.

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