San Francisco Chronicle: No one answered the phone. I did not receive my...

A San Francisco Chronicle customer review by GetHuman user ~Marty K. from November 27th, 2017

Background on ~Marty K.'s case

GetHuman: ~Marty K. - can you tell our other San Francisco Chronicle customers when your case took place?
~Marty K.: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to San Francisco Chronicle, and if so, how?
~Marty K.: I used the 415-777-7000 number I found for on the GetHuman San Francisco Chronicle customer phone number page I was on: San Francisco Chronicle Customer Service Phone Number
GetHuman: And which of these common San Francisco Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~Marty K. a list of common San Francisco Chronicle problems)
~Marty K.: "Complaint" was why I was trying to call.

~Marty K.'s review of San Francisco Chronicle customer service

GetHuman: So how would you sum up your experience for GetHuman's San Francisco Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marty K.: No one answered the phone. I did not receive my Sunday paper.
GetHuman: Let's quantify your experience contacting San Francisco Chronicle. On a scale of 1 to 5, how easy is it go get help on a San Francisco Chronicle problem?
~Marty K.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marty K.: I'd give them a two out of five on communication.
GetHuman: And what about San Francisco Chronicle's ability to quickly and effectively address your problem?
~Marty K.: For that I would say five out of five.
GetHuman: And finally- any advice for other San Francisco Chronicle customers?
~Marty K.: Call them early in the day or late. Don't forget any personal or account information you might need for San Francisco Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marty K. taken from his San Francisco Chronicle customer service problem that occurred on November 24th, 2017.

San Francisco Chronicle

2.80 of 5 stars | 39 reviews

~Marty K.'s San Francisco Chronicle Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like San Francisco Chronicle, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with San Francisco Chronicle in any way.

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