ScoreSense: They have ripped off my elderly dad for months...
A ScoreSense customer review by GetHuman user ~upset daughter from November 24th, 2017
Background on ~upset daughter's case
GetHuman: ~upset daughter - can you tell our other ScoreSense customers when your case took place?
~upset daughter: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to ScoreSense, and if so, how?
GetHuman: And which of these common ScoreSense customer issues best describes the reason you wanted to talk to them?
(Shows ~upset daughter a list of common ScoreSense problems)
~upset daughter: "Question" was why I was trying to call.
~upset daughter's review of ScoreSense customer service
GetHuman: So how would you sum up your experience for GetHuman's ScoreSense customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upset daughter: They have ripped off my elderly dad for months and giving me trouble cancelling the service.
GetHuman: Let's quantify your experience contacting ScoreSense. On a scale of 1 to 5, how easy is it go get help on a ScoreSense problem?
~upset daughter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upset daughter: I'd give them a one out of five on communication.
GetHuman: And what about ScoreSense's ability to quickly and effectively address your problem?
~upset daughter: For that I would say two out of five.
GetHuman: And finally- any advice for other ScoreSense customers?
~upset daughter: Call them early in the day or late. Don't forget any personal or account information you might need for ScoreSense to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~upset daughter taken from his ScoreSense customer service problem that occurred on November 16th, 2017.