Sears Delivery Customer Reviews

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Sears Delivery Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
15.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Sears Delivery Reviews 1 - 15 of 76

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 by PattieWo - from 2 days ago

Took care of a reschedule in under 5 minutes!!! Wonderful! Read full review ›
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 by Anonymous - from 4 days ago

pressing 95111 got me to a CSR, she was helpful Read full review ›
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 by jessvillarsalce - from 4 days ago

I waited 8 hours for a delivery that never showed. I spoke with cs four times. they rescheduled it for a time convenient to me. then came a Read full review ›
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 by blowhard - from 6 days ago

Auto-answer told me the time period during which my item was to be delivered. (The system recognized my phone number & matched it to my deli Read full review ›
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 by Aryae - from 8 days ago

I ordered a dishwasher from them on March 3. The 3rd party deliverer and installer came on March 13. Couldn't install it because the space w Read full review ›
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 by Bob - from 16 days ago

He called the local store and said Josh would be calling me shortly to provide necessary update on status of delivery. Read full review ›
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 by MommaMindy - from 16 days ago

The operator was friendly, answered my question, and was much easier to both get ahold of and understand than using the website, which was f Read full review ›
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 by smkygreeneyes - from 17 days ago

Had a delivery set for a saturday, then told no it will be sunday. Called back, said no it is on wednesday!!!! Told them no has to be on sat Read full review ›
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 by Anonymous - from 21 days ago

Waited and then they hung up Read full review ›
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 by Anonymous - from 24 days ago

I needed more information which the robot couldn't give. Read full review ›
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 by Get your act together - from 25 days ago

The FSA company in Ft. Pierce is not working with the best interest of your customer or sears in mind. Let me give you a example. If a mac Read full review ›
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 by aberrios - from 26 days ago

This is has been the worst experience in my life in terms of delivery. I spoke to plenty of representatives as well as supervisor and after Read full review ›
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 by Anonymous - from 29 days ago

You should hire people who can speak english so that the average customer can understand them. This is very frustrating and adds to the tim Read full review ›
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 by Sears Hater - from 1 mo ago

Sears delivery is the WORST. 5 different attempts with me staying home and either product was damaged, they totally missed the window by tw Read full review ›
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 by Jlee - from 1 mo ago

I am very disappointed in Sears. The length of time I had to wait for the scheduled delivery date. Then staying home two different days to a Read full review ›
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