Sears Delivery Customer Reviews

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Sears Delivery Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
15.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Sears Delivery Reviews 1 - 15 of 76

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 by LizH - from 4 days ago

Third time calling about the same issue that has not been resolved, waited for 15 minutes to get a person, then when i did after giving her Read full review ›
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 by Anonymous - from 8 days ago

Good service! Read full review ›
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 by rae567 - from 11 days ago

waited 6 hours for our refrigerator. our food melting in coolers. never came. said gps couldnt find my house, never bothered with directions Read full review ›
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 by mariannaalf - from 12 days ago

waited all day for a mattress delivery- mattress was not in warehouse had to reschedule Read full review ›
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 by Anonymous - from 17 days ago

Was supposed to have my refrigerator delivered on Tuesday.No call .No show after I stayed home waiting. Come to find out it was too badly da Read full review ›
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 by Anonymous - from 18 days ago

placed on hold, still waiting now 25 minutes. Poor communication. Received email saying delivery between 11-2 then phone call maybe delivere Read full review ›
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 by Someday - from 25 days ago

Sears Customer Service actually after some confusion located my order, and the install order, but found no action on it since last Friday, b Read full review ›
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 by Kalispellsue - from 1 mo ago

THere was no wait and the people who helped me were very clear. Read full review ›
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 by Anonymous - from 1 mo ago

I have been waiting on my refrigerator delivery for almost 2 weeks now. No one at this number seems to know what the other I doing. Delivery Read full review ›
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 by Anonymous - from 1 mo ago

Very good. Read full review ›
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 by Nat - from 1 mo ago

This was a helpful exchange. Read full review ›
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 by carol - from 1 mo ago

My delivery was due between 4:15 and 6:15. No one showed up, no one called. So I called the sears phone delivery service and the gal said th Read full review ›
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 by Anonymous - from 1 mo ago

This guy had one of the better English pronunciations of any Thai/Filipino call center agent I have encountered. Read full review ›
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 by ROLI - from 1 mo ago

I AM SO SAD. AND DEVASTATED. I will never, in my life, go back to sears. They lost me. I lost so much money and time because of them, I feel Read full review ›
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 by buck - from 1 mo ago

Second language agent. Hard to understand. Also tried to talk me into other sear's services when I only wanted status on delivery that was Read full review ›
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