Sears delivery is the WORST. * different attem...
A Sears Delivery customer review by GetHuman user ~Sears Hater from November 21st, 2017
Background on ~Sears Hater's case
GetHuman: ~Sears Hater - can you tell our other Sears Delivery customers when your case took place?
~Sears Hater: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Sears Hater a list of common Sears Delivery problems)
~Sears Hater: "Returns" was why I was trying to call.
~Sears Hater's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sears Hater: Sears delivery is the WORST. * different attempts with me staying home and either product was damaged, they totally missed the window by two hours, then the delivery guy saying he needed * guys to do the job not two. They lied to me about having scheduled the delivery today and now say they will be here tomorrow, but have no idea when. Truly HIDEOUS service.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Sears Hater: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sears Hater: I'd give them a two out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Sears Hater: For that I would say one out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Sears Hater: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sears Hater taken from his Sears Delivery customer service problem that occurred on November 15th, 2017.