Sears Delivery: Just the worst experience ever waiting on a fri...

A Sears Delivery customer review by GetHuman user ~ann arbor angry from November 22nd, 2017

Background on ~ann arbor angry's case

GetHuman: ~ann arbor angry - can you tell our other Sears Delivery customers when your case took place?
~ann arbor angry: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
~ann arbor angry: I used the 800-732-7747 number I found for on the GetHuman Sears Delivery customer phone number page I was on: Sears Delivery Customer Service Phone Number
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~ann arbor angry a list of common Sears Delivery problems)
~ann arbor angry: "Make a purchase" was why I was trying to call.

~ann arbor angry's review of Sears Delivery customer service

GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ann arbor angry: Just the worst experience ever waiting on a fridge. Planning to write an actual letter.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~ann arbor angry: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ann arbor angry: I'd give them a five out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~ann arbor angry: For that I would say two out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~ann arbor angry: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ann arbor angry taken from his Sears Delivery customer service problem that occurred on November 19th, 2017.

Sears Delivery

2.11 of 5 stars | 242 reviews

~ann arbor angry's Sears Delivery Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sears Delivery, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sears Delivery in any way.

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