Sears Delivery: This is the WORST experience EVER!!!!! Do NOT U...

A Sears Delivery customer review by GetHuman user ~HATE SEARS from November 23rd, 2017

Background on ~HATE SEARS's case

GetHuman: ~HATE SEARS - can you tell our other Sears Delivery customers when your case took place?
~HATE SEARS: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
~HATE SEARS: I used the 800-732-7747 number I found for on the GetHuman Sears Delivery customer phone number page I was on: Sears Delivery Customer Service Phone Number
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~HATE SEARS a list of common Sears Delivery problems)
~HATE SEARS: "Change order" was why I was trying to call.

~HATE SEARS's review of Sears Delivery customer service

GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HATE SEARS: This is the WORST experience EVER!!!!! Do NOT USE SEARS, spent $**,***.** on fridge and they would not install, it was * days late and they lost several of the parts. HOOOOOOORRRRRRIIIIIBBBBBBBBLLLLLEEEEE!!!!!!
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~HATE SEARS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HATE SEARS: I'd give them a five out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~HATE SEARS: For that I would say one out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~HATE SEARS: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HATE SEARS taken from his Sears Delivery customer service problem that occurred on November 16th, 2017.

Sears Delivery

2.11 of 5 stars | 242 reviews

~HATE SEARS's Sears Delivery Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sears Delivery, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sears Delivery in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!