Sears Delivery: * weeks and still no delivery. Truck called at...
A Sears Delivery customer review by GetHuman user ~region of peel from November 24th, 2017
Background on ~region of peel's case
GetHuman: ~region of peel - can you tell our other Sears Delivery customers when your case took place?
~region of peel: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~region of peel a list of common Sears Delivery problems)
~region of peel: "Update Account Info" was why I was trying to call.
~region of peel's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~region of peel: * weeks and still no delivery. Truck called at **:**pm to say appliance will not be delivered with no alternative booking.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~region of peel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~region of peel: I'd give them a five out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~region of peel: For that I would say four out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~region of peel: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~region of peel taken from his Sears Delivery customer service problem that occurred on November 19th, 2017.