Secure Horizons Customer Reviews

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Secure Horizons Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
6.2
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


See how Secure Horizons has done over time on our Secure Horizons ratings page.
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Recent Secure Horizons Reviews 1 - 7 of 7

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 by Anonymous - from 17 days ago

Person was rude. Told me to stop yelling after she c/o not being able to understand me. Then gave me the wrong number for the secive I neede Read full review ›
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 by ellis - from 7 mos ago

quick, easy Read full review ›
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 by Not Impressed - from 1 yr ago

The representative wanted to argue with me about a word definition rather than my general inquiries. I became so frustrated that I did not Read full review ›
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 by Anonymous - from 1 yr ago

It is line for the Members.... & not for Providers.... Read full review ›
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 by Anonymous - from 1 yr ago

When the operator learned that I was needing urgent care, she secured the correct phone number for me right away, and then transferred me to Read full review ›
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 by mike - from 1 yr ago

Spoke with a licensed agent. Very knowledgable and professional. Read full review ›
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 by drearob1 - from 1 yr ago

Bravo no automated system a human being! Yeah! Read full review ›
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 by mimi - from 3 yrs ago

all the numbers go right to recordiing..someone is not using their brain..and I bet they're alot younger than I am.. Read full review ›
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 by elinor - from 3 yrs ago

Have been requesting a new ID card for three months. They continue to tell me it has been mailed, or will be mailed. Asked for supervisor Read full review ›
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 by kennydee - from 3 yrs ago

always great service Read full review ›
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 by Anonymous - from 4 yrs ago

7/21/2010 I dialed the number on the insurance card, and answered all questions to automated response system which transferred me to CSR Amy Read full review ›
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 by Anonymous - from 4 yrs ago

Technology is suppose to speed things up, yet it seems to be slowing it down rapidly. Is there a real person working there, I don't know, al Read full review ›
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