Secure Horizons: all the numbers go right to recordiing..someone...
A Secure Horizons customer review by GetHuman user ~mimi from November 5th, 2017
Background on ~mimi's case
GetHuman: ~mimi - can you tell our other Secure Horizons customers when your case took place?
~mimi: Yes I can. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Secure Horizons, and if so, how?
GetHuman: And which of these common Secure Horizons customer issues best describes the reason you wanted to talk to them?
(Shows ~mimi a list of common Secure Horizons problems)
~mimi: "Get insurance" was why I was trying to call.
~mimi's review of Secure Horizons customer service
GetHuman: So how would you sum up your experience for GetHuman's Secure Horizons customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mimi: all the numbers go right to recordiing..someone is not using their brain..and I bet they're alot younger than I am..
GetHuman: Let's quantify your experience contacting Secure Horizons. On a scale of 1 to 5, how easy is it go get help on a Secure Horizons problem?
~mimi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mimi: I'd give them a one out of five on communication.
GetHuman: And what about Secure Horizons's ability to quickly and effectively address your problem?
~mimi: For that I would say one out of five.
GetHuman: And finally- any advice for other Secure Horizons customers?
~mimi: Call them early in the day or late. Don't forget any personal or account information you might need for Secure Horizons to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mimi taken from his Secure Horizons customer service problem that occurred on October 27th, 2017.