Selectel Wireless: I waited ** min. !! & no on answered
A Selectel Wireless customer review by GetHuman user ~roy lee from November 20th, 2017
Background on ~roy lee's case
GetHuman: ~roy lee - can you tell our other Selectel Wireless customers when your case took place?
~roy lee: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Selectel Wireless, and if so, how?
GetHuman: And which of these common Selectel Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~roy lee a list of common Selectel Wireless problems)
~roy lee: "Setup service" was why I was trying to call.
~roy lee's review of Selectel Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Selectel Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roy lee: I waited ** min. !! & no on answered
GetHuman: Let's quantify your experience contacting Selectel Wireless. On a scale of 1 to 5, how easy is it go get help on a Selectel Wireless problem?
~roy lee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roy lee: I'd give them a one out of five on communication.
GetHuman: And what about Selectel Wireless's ability to quickly and effectively address your problem?
~roy lee: For that I would say three out of five.
GetHuman: And finally- any advice for other Selectel Wireless customers?
~roy lee: Call them early in the day or late. Don't forget any personal or account information you might need for Selectel Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~roy lee taken from his Selectel Wireless customer service problem that occurred on November 19th, 2017.