Customer Service
Phone Number & Contact Information Customer Q & A About GetHuman

Shark Vacuum: HORRIBLE customer service!!! *I really loved th...

A Shark Vacuum customer review by GetHuman user ~Julie Barrettsmith Jr from November 18th, 2017

Background on ~Julie Barrettsmith Jr's case

GetHuman: ~Julie Barrettsmith Jr - can you tell our other Shark Vacuum customers when your case took place?

~Julie Barrettsmith Jr: Yes I can. It was middle of the night, on November 16th.

GetHuman: Did you reach out to Shark Vacuum, and if so, how?

~Julie Barrettsmith Jr: I used the 800-798-7398 number I found for on the GetHuman Shark Vacuum customer phone number page I was on: Shark Vacuum Customer Service Phone Number

GetHuman: And which of these common Shark Vacuum customer issues best describes the reason you wanted to talk to them?

(Shows ~Julie Barrettsmith Jr a list of common Shark Vacuum problems)

~Julie Barrettsmith Jr: "Returns" was why I was trying to call.

~Julie Barrettsmith Jr's review of Shark Vacuum customer service

GetHuman: So how would you sum up your experience for GetHuman's Shark Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Julie Barrettsmith Jr: HORRIBLE customer service!!! *I really loved the product- but I will NOT EVER BUY AGAIN, due to poor customer service & deceptive charging!!!!!!!

GetHuman: Let's quantify your experience contacting Shark Vacuum. On a scale of 1 to 5, how easy is it go get help on a Shark Vacuum problem?

~Julie Barrettsmith Jr: I'd give them a two out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Julie Barrettsmith Jr: I'd give them a three out of five on communication.

GetHuman: And what about Shark Vacuum's ability to quickly and effectively address your problem?

~Julie Barrettsmith Jr: For that I would say two out of five.

GetHuman: And finally- any advice for other Shark Vacuum customers?

~Julie Barrettsmith Jr: Call them early in the day or late. Don't forget any personal or account information you might need for Shark Vacuum to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Julie Barrettsmith Jr taken from his Shark Vacuum customer service problem that occurred on November 16th, 2017.

Shark Vacuum

3.33 of 5 stars | 231 reviews

Shark Vacuum Reviews Shark Vacuum's Phone Number All Shark Vacuum contact info

~Julie Barrettsmith Jr's Shark Vacuum Review

Difficulty of finding help

2 out of 5 stars

Quality of communication

3 out of 5 stars

Timeliness and professionalism

2 out of 5 stars

Overall customer service rating

2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Shark Vacuum, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Shark Vacuum in any way.

More Shark Vacuum Reviews

My shark vac. Broke the clip that holds up filer and can t be fix...I talked to a gentleman named Ian, and he is a fantastic person...My issue was a plugged up unit, it was resolved by talking me thr...i hate having to deal with warranty issues because they are usual...Called in due to motor failure, they were prompt on shipping out...I originally called because my roller stopped working even tho' t...recording to CB during regular business hours (as posted)but not...

Was this page helpful?Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!